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Section: Contact

Talk to a person about a stone

Questions about a specific piece, a treatment, a hallmark, a size or an order that has gone wrong. We answer within one working day during working hours, in plain terms, and we will tell you when something is not suitable rather than sell it to you anyway.

Fields marked are required. We use what you send here only to answer you and to keep a record of the exchange. Read the privacy notice for retention periods, your rights and how to complain to the Information Commissioner.

If it is about an order, the order reference speeds things up considerably.

Spam protection runs on this form. No challenge is shown unless the request looks automated.

Registered office and trading address: 346 Kilburn Lane, London, W9 3EF, United Kingdom. Governed by the law of England and Wales.